Forum Posts

Post a question

Resolved! Phone is not service issue after short distance travel.

I sometimes travel within province (under 300 kms, and not near a border) and when I return home, find that my phone is not accepting inbound calls.  Callers are provided a message of the number you are calling is not in service.  This has now happen...

LTQ by • Contributor
  • 164 Views
  • 1 replies
  • 1 likes

Resolved! Recurring 30 MB data usage

I have 3 account and all 3 have alot of 30mb data being used almost daily.if i added it up all these 30mb are using most of my data.Is lucky ripping people off of data?

Moe42 by • Contributor II
  • 2260 Views
  • 8 replies
  • 10 likes

Resolved! Voicemail not picking up

I am a new Lucky Mobile Subscriber, i called my voicemail from my phone, changed the password and configured a welcome message. when i receive calls that i don't answer, they don't go to voicemail, there is only a message that the subscriber is not a...

GeorgesB by • Contributor
  • 305 Views
  • 1 replies
  • 1 likes

Resolved! Outgoing call showing "unknown caller"

Hi there, I just signed up the other day, and there was an option that allowed me to either select my "name and number" to show, or for it to show as unknown caller via the lucky mobile setup option. I've since learnt that it doesn't show a name, and...

JM by • Contributor
  • 3901 Views
  • 2 replies
  • 2 likes

Resolved! Automatic top up bonus data

Hi,I just activated the 30 Unlimited Can Min 1GB data at 3G Speed plan yesterday. On the website it says that the automatic top up bonus data is 4GB. I'm pretty sure it said the same thing when I was choosing the plan as well. However, when I log int...

Resolved! Trouble sending messages using iPhone

Hi-Brand new Lucky Mobile user using the very basic 15/month 100 Minutes Canada-wide Calling Plan with Automatic Top-up. I'm using an old iPhone running the latest iOS update (iOS 15.6.1).I can send and receive messages to other iPhone users using iM...

ZAP by • Contributor II
  • 1701 Views
  • 8 replies
  • 5 likes