Added long distance plan, was instantly charged $0.16
Why was I charged 16 cents just to add long distance? I can't top up 16c to round up the balance so I'll always have 4.84 that I can't use.
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Resolved! Data service
I recently started a data only plan for my Netgear Aircard 763S. I checked Lucky’s device compatibility function by entering the IMEI for the device and all checked out ok. The device is unlocked however I cannot get data service. Are there some othe...
Topup bonus promotion not recieved
Hello. I topped up on the 8th using the promotion to receive a 25 dollar bonus when topping up with 50 dollars(before March 9th). I don't seem to see the bonus and was wondering when it would be applied.Thanks.
Saving voicemails
How can I set voicemails to be saved more than default 5 days?
Change phone plan without having a balance.
I was trying to change my phone plan to a different plan before i top up my account for this month’s payment however it wont let me change my account until i add funds to my balance. If i did this it will make me wait a month to get the new plan meth...
name associated with the cell phone #
I just recieved a phone call from a 1-844 #, someone calling on behalf of Bell MTS. Asking to speak to my husband. I have lucky in my name, yet for some reason they have hubby registered with my cell phone #. I do not understand how. Would anyone...
Under what circumstances would I need to unlock a SIM card?
I succesfully installed and activated a lucky sim on my unlocked phone. all is working fine. under what circumstances would I need to unlock the SIM card? thx
I can't send or receive picture texts
Just topped up my phone and I have a data plan and can't send or receive picture texts. I could last time I topped up.
Sim activation error
I registered my sim card on Wednesday. Received an email saying it's now active. But can't access mobile network of any sort. I tried all suggestions. None worked, my APN'S all greyed out so I can't edit it. Oh and the app says I've exhausted all dat...
Resolved! Bonus Data when more than one phone
I have two phones on my account (mine and daughter's) with both set up for autopay. I seem to be getting the bonus data on my phone, but not on the second. Shouldn't I get bonus for both phones when they're both on autopay?
