Phone is not service issue after short distance travel.

[LTQ]

I sometimes travel within province (under 300 kms, and not near a border) and when I return home, find that my phone is not accepting inbound calls.  Callers are provided a message of the number you are calling is not in service.  This has now happened for over a year on an Iphone and then an Android phone after I upgraded my phone.  No other members of the family have this issue with Lucky.  It seems to be my profile/phone setting??  Has anyone else had that issue and resolved it?  (other than turning phone off and restarting it - that works, but is very inconvenient)

[LuckyMobileKris · Accepted solution]

Hi there, @LTQ. Welcome to the Lucky Mobile Community, and thanks for your post.

It sounds like you may be traveling to an area where you're losing reception. While ideally your phone would automatically reconnect to the network once back in range, this isn't immediately guaranteed and a restart of your phone may be needed to reconnect.

The next time you travel away from home, try to keep an eye on where exactly you're losing reception, or as close as possible. If you're entering a rural area or a dead zone for an extended period, a restart of your phone will be the most immediate fix once you're leaving that area.

Looking forward to hearing back from you.