Resolved! Travelling outside of Canada
I'm going to Cuba soon. Will my phone work there with Lucky?
Forum Posts
Resolved! APN Settings
Good evening, can you help me to resolve that I do not have internet, I have calls and messages, only my data does not come out. How can I solve that since I can't add an apn the operator won't let add
Resolved! Can you instantly add on data to any plan?
Is it possible to get instant data added onto any plan? They seem to be set only for "starting next payment period", basically the following month. Maybe I am reading it wrong.
Resolved! Unable to configure APN "This APN is not allowed on this device"
I've been using my Samsung Galaxy S8 (SM-G950U) for over 2 years with Lucky Mobile, all's been working fine.Last week, I went to the USA and bought a SIM to get some data over there (ATT). I noticed when I installed it the phone rebooted and reconfig...
We increased our 3G data speeds
Another great reason to choose Lucky Mobile. Cheap and affordable phone plans and now faster 3G speeds! Lucky Mobile’s 3G plans now reach speeds of up to 10 Mbps. This means you can stream and video call from your phone in HD without the need for W...
Resolved! I have 5gb of unused data,i see things about data overage, what about data underage?
What happens to my unused data,it's paid for so should be able to use it, right?
Data Roaming charges within Canada?
Occasionally I go to a place in Ontario where there’s no Bell/Lucky coverage however my mom who has Rogers has coverage there. I have an iPhone 8 and decided to enable roaming and I was able to roam on Rogers while using data at the same time. My car...
Can't use my data after Top-Up
I just top-up on my account but still can't use my data. What seems to be the problem?
Introducing Lucky Rewards!
Lucky Mobile is proud to introduce Lucky Rewards! Get bonus data every month, just for being with Lucky Mobile. You will automatically get 250 MB/mo of bonus data after your next 6 payments. Note: Payments made prior to May 31st will not count toward...
Resolved! How can my daughter monitor her usage?
I am paying with "auto-top up" for a plan for my daughter. I can manage the account & phone number through the mobile app or on a PC browser session. How can my daughter monitor her data usage? Can she get a "luckymobile.ca" account to use on the ...
