Resolved! APN Settings
Good evening, can you help me to resolve that I do not have internet, I have calls and messages, only my data does not come out. How can I solve that since I can't add an apn the operator won't let add
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Resolved! Text message & calling transcripts
Hi I was wondering where I go to get a copy of my text messages and calling history?
Trouble sending messages using iPhone
Hi-Brand new Lucky Mobile user using the very basic 15/month 100 Minutes Canada-wide Calling Plan with Automatic Top-up. I'm using an old iPhone running the latest iOS update (iOS 15.6.1).I can send and receive messages to other iPhone users using iM...
Resolved! 2FA / Authentication SMS, MMS / Validation Code Via Text
I’m a new customer. Some of my apps require a security code to be sent via sms to my phone. On all apps that require this, I don’t receive the SMS. I had no issues before switching to Lucky. If I select the option to get the code by phone call, it w...
Texting to short codes
When I started with Lucky a few months ago, I was told that my plan includes unlimited texting worldwide, but that texting to short codes might involve extra charges. Nobody was able to tell me how to know which ones were OK and which involve extra c...
SMS to Iran not working
My plan is: 25 Unlimited Canada Min 500MBI cannot send text messages (SMS) to Iran ( 98 ... ) although I can send SMS to Canadian numbers. My plan included "Unlimited Canada-wide & International texts". But I'm not sure if Iran is excluded from inter...
Google Map Texts not received
When I ask Google Map to text me directions I never receive any text. In fact, the only texts I receive are from Lucky Mobile and no-one else. I receive the texts via messenger. Is there somewhere else I should be looking?
Important message regarding the 9-8-8 hotline
Hey Lucky Mobile Community, In light of the introduction of a three-digit code for a national mental health crisis and suicide prevention hotline (i.e. 9-8-8) in the United States on 16 July 2022, we would like to advise that the three-digit code (9-...
