Where to find my account number??

Megatron
Contributor II

Can someone please tell me where to find my account number??

 

4 ACCEPTED SOLUTIONS

Accepted Solutions

LuckyMobileAntgio
Moderator

Hi everyone, 

Your account number can now be found directly on My Account.

When logging in via a desktop computer or laptop, once on your landing page, scroll down to Support articles and you will see your 9 digits account number under Support Account number : 5********.

Let the Community know if you have any questions.

View reply in original post

NMK
Contributor

hi,

  Could you please assist with getting my account number for my lucky mobile number. Thanks

 

EDIT - I think I have found it  - on the 1st page upon log in to the luckymobile.ca account online, under the overview tab, under support articles (way at the the bottom of the page), in one of the support article tiles,  it mentions an account # which I reckon it is it.

Not a very obvious way of getting to this number.

View reply in original post

Hi there @Jacob@Hero and @bjfisherman 

Welcome to the Lucky Mobile Community.

Your account number may be visible in the support article section of your My Account online profile. If not we'd be happy to help, and have sent you a private message so we can gather more information.

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

View reply in original post

radioguy
Contributor

OK, I figured this out - it's super un-intuitive.  You need to login, then click on 'My Account' in the upper right.  You then need to scroll all the way to the bottom of the page, and there will be a section called 'Support Articles' and on the first box your account number will be shown in small black text.  Hope this helps someone.

View reply in original post

40 REPLIES 40

LuckyMobileAntgio
Moderator

Hey there @Megatron

We will be happy to help and have sent you a private message.

Please check your inbox, next to your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

jdawg
Contributor

How do I find my account number ?

 

bb13
Contributor

i’m looking for my account number

Fabio
Contributor

Can I get my account number, please?

 

LuckyMobileAntgio
Moderator

Hi everyone, 

Your account number can now be found directly on My Account.

When logging in via a desktop computer or laptop, once on your landing page, scroll down to Support articles and you will see your 9 digits account number under Support Account number : 5********.

Let the Community know if you have any questions.

NMK
Contributor

hi,

  Could you please assist with getting my account number for my lucky mobile number. Thanks

 

EDIT - I think I have found it  - on the 1st page upon log in to the luckymobile.ca account online, under the overview tab, under support articles (way at the the bottom of the page), in one of the support article tiles,  it mentions an account # which I reckon it is it.

Not a very obvious way of getting to this number.

I need my account number plz

Please help me to find account number?

I cant find my account number and need it as soon as possible. Please help

Hi there @Jacob@Hero and @bjfisherman 

Welcome to the Lucky Mobile Community.

Your account number may be visible in the support article section of your My Account online profile. If not we'd be happy to help, and have sent you a private message so we can gather more information.

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Richad
Contributor

where can I find my account number???? I want to transfer to another carrier

Arvi
Contributor

Where can I find my account number 

walter
Contributor

can i know my account number

Ashley
Contributor

Yo,  Where to find my account number??