Forum Posts

Resolved! Impossible to recharge

I had been trying to recharge my balance for almost a week and the system always reported "technical problems". I decided to chatting with support assistant, he was very kind, i said I must to try through website (not in the phone app), the system ca...

Enzo by Contributor
  • 180 Views
  • 5 replies
  • 2 likes

Resolved! Removing Auto Top Up and Cancelling Account

Hello, I have recently switched my services away from Lucky Mobile, including my phone number. I want to remove the auto-billing since I will no longer be using the service, but it shows an error when I enter My Account. It says I no longer have mobi...

amona by Contributor
  • 474 Views
  • 1 replies
  • 2 likes

Lucky Mobile 4G Plans

4G plans reach speeds of up to 150 Mbps 4G plans start at 30/mo., and are 5 more than a 3G plan All plans starting from 30/mo. are eligible for 2GB bonus data every month when customers sign up for Automatic Top-Up. This is another great reason to ch...

LuckyMobile_ON4G_EN_May2023.jpg
LuckyDRock by Community Manager
  • 191 Views
  • 1 replies
  • 1 likes

Lucky Mobile 4G Plans - Québec only

4G plans reach speeds of up to 150 Mbps, and start at just 15/mo. Plans from 30/mo. (excluding the 31 4G plan) are eligible for 2GB bonus data every month when customers sign up for Automatic Top-Up. This is another great reason to choose Lucky Mobil...

LuckyMobile_QC4G_EN_May2023.jpg

No grace period?

I routinely trip up on the monthly billing day and my account get suspended. This time around, one part of "Lucky Mobile" took my "top-up" money and sent me a confirmation message, and the funds have been withdrawn from my bank account. But a differe...