Less than 24 hours ago, I topped up my phone number but it turns out I didn't need the top up after all. I haven't used any amount of the topup. Who can I speak to about getting a refund?
I went over my data last month which caused my speeds to be buffered. I'm into day 3 of a new month and my speeds are still buffered, but somehow i used up 45 mbs. I restarted my phone and my software is up to date. You get what you pay for with this...
So I bought a top-up code but when I go to enter it on the website and on the phone it says that the code has already been used despite it being, allegedly, a new code. Why is this happening?
When I started with Lucky a few months ago, I was told that my plan includes unlimited texting worldwide, but that texting to short codes might involve extra charges. Nobody was able to tell me how to know which ones were OK and which involve extra c...
I have a credit of 25 on my account. I was going to delete my credit card info for this month so the credit on my account is used to pay my monthly bill. If I do this it says my bonus data will no longer be available. Will it be reinstated after I en...
Hello I went to the dollarama and I went to the self checkout and scan the code you guys send me of the gift card at first it didn’t seem to work so the cashiers told us to come to the cash register and she will do it manually, when we went to pay wi...
About 20% of the inbound calls never make it to my phone. A person can be sitting beside me, call and the call goes to voice mail. I then call the caller and it works. The caller calls back and it works. The missed calls never show up in the ...
