Forum Posts

Post a question

Resolved! trouble receiving calls/texts

I can't receive calls or text while on wifi? It works fine when I don't have wifi but even I disconnect the wifi, it still doesn't work. I have the unlimited talk & text plan. What am I doing wrong? How can I fix this?

Bob2 by • Contributor
  • 211 Views
  • 1 replies
  • 1 likes

Resolved! Problems with SIM card activation

I bought a lucky mobile prepaid card and transferred my virgin number over, I received a text message confirming the transfer and replied YES, then I received a text message saying "welcome to lucky mobile", but it's been 12 hours since then! I used ...

wayne by • Contributor
  • 886 Views
  • 5 replies
  • 0 likes

Resolved! Can’t make a call

I've been using eSIM since September 6th, and although I can connect to the Internet, I can't make calls.When I make a call, it just tells me to enter the dial number correctly.Please check quickly.

Hyeooon by • Contributor
  • 108 Views
  • 1 replies
  • 2 likes

Resolved! I Should have data

I finished my 18gb but the package says I can browse with a slower speed and it takes everything away

Yayo by • Contributor
  • 505 Views
  • 3 replies
  • 5 likes

Resolved! Cannot make phone calls

I pay for unlimited calling, but every time I try to make a call it says "you do not have funds to make this call" I've tried reaching out to support and they just tell me to reset my phone and that a tower is likely down in my area. Has the tower be...

Brnnl by • Contributor
  • 176 Views
  • 1 replies
  • 1 likes

Resolved! Data and general service

I just topped up my plan today (I’m on the 25 one and I have been for about a year) and afterwards I was checking through the spam of deals and offers lucky texts you, and I see a few that say “Free Lucky Msg: Your monthly plan does not include data....

Will_13 by • Contributor
  • 420 Views
  • 2 replies
  • 3 likes

Resolved! Data plan change

hello I had the plan of 50 dollars for 10 gigabytes and then I changed it to 100 dollars for 50 gigabytes the problem is that when I changed I didn't get the fifty gigabytes it told me that I had already used 36% of the 50 GB and I only have left 16 ...