Less than 24 hours ago, I topped up my phone number but it turns out I didn't need the top up after all. I haven't used any amount of the topup. Who can I speak to about getting a refund?
Hey all,
Hoping there is a solution that doesn't involve registering another account. I have a current SIM with Lucky that is working great and I just purchased a second SIM for use in another device. Is there any way I can add the second SIM (with...
Hello, I'm experiencing some issues with my new line: i can message people and call them and i can be call by them but when they answer my text it goes to another number. Apparently it's not uncommon but any idea how to fix that? Thank you
I have been trying to get my number ported from Virgin to Lucky for 5 days now with no luck. I finally thought it worked the 4th time I spoke with someone. Well it didn't, my service with Virgin is no longer active, and my lucky mobile still has my t...
im at work on day and everything is fine the app still have my information and everything but my data is deactivated and i cant make any calls nor can i call anyone and i am wondering why my due payment isn’t until the 27th so i am confused why every...
It's said data was not included in my plan. ,(75 plan said 20Gb data. Than suspend my account n tried getting me to open my bank account to them and trust they won't take money for nothing lol what's happening here?
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Hi, I am traveling internationally for the next 9 months and either:want to pause my service and retain my phone number for when I return (without paying 15/mo tax just to hold my number), want to transfer my phone number to a VoIP provider.The issue...
I'm on the 25 Unlimited Can Minutes plan, which includes "Unlimited Canada-wide & International texts". Still, I am not able to send texts to Norway (fails to send). I am able to receive international texts.
Moreover, when I send to a Norwegian numbe...
