Texting only works over wifi

[inTHepipeC]

I can't receive texts unless connected to wifi.

$15/month plan 100 minutes & unlimited texting. Was fine until a couple months ago.

[LuckyMobileAntgio · Accepted solution]

Hey there @inTHepipeC, 

Welcome to the Community and thanks for your post.

The Community will need a few more details from you in order to assist:

• Are you referring to picture messages or any text messages?
• Are you receiving a failed delivery or error message? If so, what is the message received?
• Are there specific locations where the issue is happening?
• Have you tried your SIM in a different phone to see if the same error occurs?
• When did you notice the issue started?
• What troubleshooting steps have you done so far?
• Have you spoken to our technical support team to open a ticket?

We invite you to also check out I’m having issues with my service (calls, text, data) on LuckyMobile.ca to learn more on how to treat these types of concerns.

Looking forward to hearing from you.☺

[Roblamothe]

I can't text anyone if I'm not using wifi. Why?