Less than 24 hours ago, I topped up my phone number but it turns out I didn't need the top up after all. I haven't used any amount of the topup. Who can I speak to about getting a refund?
hey there, i just registered a sim card and chose the 25 plan. i was charged twice. is that normal? does lucky charge 2 months when starting out? thank you
Is it possible to pause service for a few months when out of the country, then resume service when I return? I don't want to cancel and lose my phone number, just to start a new one again when I get back in the country.
We set up lucky mobile for data only on tablet which does not have phone feature. As a result, we are not able to receive the Dollarama bonus text message. Is there a way to get the Dollarama bonus without phone text feature?
Hi,I was with Lucky Mobile more than 1 year ago, then I left. Now I am with another phone service provider. I'd like to come back to Lucky Mobile and get the prepaid plan 29/month for 10GB data (15 GB when register for automatic top-up). Is it possib...
Hi all,
I recently activated a plan WITHOUT any international calling added.
I was wondering if this means when I dial or pick up an international number the call will fail? Or if the call will go through and I get an international surcharge appende...
Hey! I recently got my 20 Dollarama gift card from topping up/paying for the Lucky mobile etc, but I can't seem to add gift card in the Dollarama app? I open the link from the text message and it directs me to the Dollarama app to download the app, w...
No service, no data, cannot send or receive calls and texts. And I guess my sim card that's been registered on lucky for 2years, is now Unregistered,somehow?......?
