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Resolved! Suspension delay

How many days are there after no payment such as a delay before the suspension starts so someone can correct it or pay by topup using the online access without the App.

Origami by • Contributor II
  • 375 Views
  • 1 replies
  • 1 likes

Resolved! How can I Call to Cuba?

How can I call to Cuba from Lucky Mobile? I was looking for a plan or Add On and seems to me there is no Zone for Cuba. Can anyone help me?

Davel by • Contributor
  • 188 Views
  • 1 replies
  • 1 likes

Resolved! SIM activation bonus not accounted for

Hello community,So I just signed up for Lucky mobile online via a Sim card that I had. Now according to the website, for every online activation there is a bonus 2GO that's added to the plans of 35, until 15 August 2022.But I see no bonus, only the o...

Mayamira by • Contributor
  • 273 Views
  • 2 replies
  • 0 likes

Resolved! Call Fowarding

Hi,If I disable Voicemail,Can I use mmi :Forward All Calls *21*[Phone Number]#Forward if Busy *67*[Phone Number]#Forward if Not Answered*61*[Phone Number]#Forward if Out of Reach*62*[Phone Number]#ThanksLes

Les by • Contributor
  • 2984 Views
  • 1 replies
  • 1 likes

Resolved! How can my daughter monitor her usage?

I am paying with "auto-top up" for a plan for my daughter.  I can manage the account & phone number through the mobile app or on a PC browser session.  How can my daughter monitor her data usage?  Can she get a "luckymobile.ca" account to use on the ...