Suspension delay

Origami
Contributor II

How many days are there after no payment such as a delay before the suspension starts so someone can correct it or pay by topup using the online access without the App.

1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileAntgio
Moderator

Hey there @Origami

Thanks for your post and good question.

The moment you would miss a payment, your account would fall into a suspended status and from there, you have 120 days to top-up your number before your account is deactivated.

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1 REPLY 1

LuckyMobileAntgio
Moderator

Hey there @Origami

Thanks for your post and good question.

The moment you would miss a payment, your account would fall into a suspended status and from there, you have 120 days to top-up your number before your account is deactivated.