Forum Posts

Data bonus with automatic topup

Hello,I have a voice only plan which offers 200MB of "bonus data" if I setup automatic top-up which I did. So why don't I have any data when connected to LTE? Did I misunderstand what free Bonus data means ? Thanks,Tal

Tal by Contributor
  • 219 Views
  • 1 replies
  • 1 likes

Data Roaming charges within Canada?

Occasionally I go to a place in Ontario where there’s no Bell/Lucky coverage however my mom who has Rogers has coverage there. I have an iPhone 8 and decided to enable roaming and I was able to roam on Rogers while using data at the same time. My car...

Introducing Lucky Rewards!

Lucky Mobile is proud to introduce Lucky Rewards! Get bonus data every month, just for being with Lucky Mobile. You will automatically get 250 MB/mo of bonus data after your next 6 payments. Note: Payments made prior to May 31st will not count toward...

LuckyMobile_Rewards.png
LuckyDRock by Community Manager
  • 1634 Views
  • 8 replies
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Diwali offer promos are not applied automatically

Hi I am new Lucky mobile customer and bought SIM online on 24 Oct based on Diwali Promos but when I activated SIM I don't see 6 month international calling as well as 10 GB data promo for 12 months. I even call customer service and they don't have an...

Finpro by Contributor
  • 240 Views
  • 3 replies
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3G passes that only work on the lucky mobile app

Never connects to any server and times out. In 10 minutes they’re gone and not once have I been on line. I’ve been calling about this for 3 days and been told to turn my cell data off. What’s the point of having it.  I want a refund and I’m going bac...

Happy559 by Contributor
  • 128 Views
  • 1 replies
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" Activation Incomplete" (Error 103)

Hello,I received a new S10.. I have 1 issue I am hoping you can help with. When I start the phone from a cold start I get a message stating it is trying to seek activation on a mobile network. Then I get a " failure to register "message, Then I get a...

Mossey by Contributor
  • 187 Views
  • 3 replies
  • 0 likes

Resolved! Best Buy Gift Card the secret code rejected twice

I received a text message that I have been rewarded the 20 gift card that was part of the Best Buy/Lucky Mobile SIM card offer.  I forwarded the message to my email address, clicked on the link to view the Gift Card and entered the "secret code" the...

jm3nd by Contributor III
  • 224 Views
  • 3 replies
  • 0 likes