Forum Posts

No grace period?

I routinely trip up on the monthly billing day and my account get suspended. This time around, one part of "Lucky Mobile" took my "top-up" money and sent me a confirmation message, and the funds have been withdrawn from my bank account. But a differe...

my sim card isn't showing on my other phone

I got a new phone and I still have the old phone with me and I was wondering if you can change your sim because I did change mine but it doesn't show on my phone and it doesn't show that the sim card is in it but it is in it because its not working

alyssa by Contributor
  • 122 Views
  • 1 replies
  • 1 likes

Data bonus with automatic topup

Hello,I have a voice only plan which offers 200MB of "bonus data" if I setup automatic top-up which I did. So why don't I have any data when connected to LTE? Did I misunderstand what free Bonus data means ? Thanks,Tal

Tal by Contributor
  • 230 Views
  • 1 replies
  • 1 likes

Data Roaming charges within Canada?

Occasionally I go to a place in Ontario where there’s no Bell/Lucky coverage however my mom who has Rogers has coverage there. I have an iPhone 8 and decided to enable roaming and I was able to roam on Rogers while using data at the same time. My car...

Introducing Lucky Rewards!

Lucky Mobile is proud to introduce Lucky Rewards! Get bonus data every month, just for being with Lucky Mobile. You will automatically get 250 MB/mo of bonus data after your next 6 payments. Note: Payments made prior to May 31st will not count toward...

LuckyMobile_Rewards.png
LuckyDRock by Community Manager
  • 1694 Views
  • 8 replies
  • 12 likes

Diwali offer promos are not applied automatically

Hi I am new Lucky mobile customer and bought SIM online on 24 Oct based on Diwali Promos but when I activated SIM I don't see 6 month international calling as well as 10 GB data promo for 12 months. I even call customer service and they don't have an...

Finpro by Contributor
  • 248 Views
  • 3 replies
  • 0 likes