Resolved! Top-Up Card Issue - Code Already Used
So I bought a top-up code but when I go to enter it on the website and on the phone it says that the code has already been used despite it being, allegedly, a new code. Why is this happening?
Featured topics
Forum Posts
Resolved! Does it mean a user is on the phone if it goes to voicemail and says user is on the phone?
Upon calling a friend it went straight to voicemail and said their phone number then that they’re on the phone, they claimed they never got a phone call and weren’t using the phone. Could something else cause this or is being on the phone when receiv...
Resolved! How do i get rid of 2g add on
I dont want this 2g add on but it keeps trying to charge me for it. How do i get rid of it?
Resolved! Unlimited International Texting
Does this include texts to the United States?
Resolved! Not registered to network?
It is saying that I am not registered to a network which is funny because I use the phone this morning and the next time I went to use it it would not work I need my phone asap could someone get back to me with this issue and I am really getting tire...
Resolved! Changing automatic top-up date
I need to change the date that the automatic top-up amount is charged to my credit card. I can't seem to find any way to do that self-service on the app. There should be a way to change your charge date, especially when you changed your plan to a hig...
Resolved! Sim card not working after pay in the last step to activate it
So basically I got a new Sim Card, I completed all the steps and just after pay, I got a technnical error on the website, I check the bank and I see a transaction that has been "canceled by Lucky mobile" (thats literally what I read in the app). Stil...
Resolved! How to delete contacts
How do I delete the contacts Taxi #8294 and Direct Assistance 411?
Resolved! I have 5gb of unused data,i see things about data overage, what about data underage?
What happens to my unused data,it's paid for so should be able to use it, right?
