Forum Posts
Resolved! Not registered to network?
It is saying that I am not registered to a network which is funny because I use the phone this morning and the next time I went to use it it would not work I need my phone asap could someone get back to me with this issue and I am really getting tire...
Resolved! Changing automatic top-up date
I need to change the date that the automatic top-up amount is charged to my credit card. I can't seem to find any way to do that self-service on the app. There should be a way to change your charge date, especially when you changed your plan to a hig...
Resolved! Sim card not working after pay in the last step to activate it
So basically I got a new Sim Card, I completed all the steps and just after pay, I got a technnical error on the website, I check the bank and I see a transaction that has been "canceled by Lucky mobile" (thats literally what I read in the app). Stil...
Resolved! How to delete contacts
How do I delete the contacts Taxi #8294 and Direct Assistance 411?
Resolved! I have 5gb of unused data,i see things about data overage, what about data underage?
What happens to my unused data,it's paid for so should be able to use it, right?
Resolved! Can I get a refund?
Hi Guys, Less than 24 hours ago, I topped up my phone number but it turns out I didn't need the top up after all. I haven't used any amount of the topup. Who can I speak to about getting a refund? Thanks!
Resolved! Does lucky mobile provide a QR code?
Does lucky mobile provide a QR code for your phone plan on the website
Resolved! Reactivate expired account?
Can I top up my sim card if I haven't used it in a long time and I already lost my number?
Resolved! My pin doesn't work for the Dollarama gift card
My pin doesn't work for the Dollarama gift card how do I get a new pin?

