Less than 24 hours ago, I topped up my phone number but it turns out I didn't need the top up after all. I haven't used any amount of the topup. Who can I speak to about getting a refund?
I started with about 25-35 as my monthly charge for voice and data. The charge has been creeping up, closer to 70/month as I need more data to get through the monthly billing period which is supposed to start on the 24th of the month **AS I RECALL.**...
Hello I have a Bell Unlocked to any provider Samsung Galaxy A20 that I have reviewed that Lucky mobile does in fact allow the use of this phone but when i go to activate it in their app it says that they dont. I have changed all of the recommended ap...
Hey there, I just activated my lucky SIM card (25 plan) and I want to know how to get the extra 2 gb of data from the flash sale that ends today. My account only shows the original 1 gb of data. Is there a form I need to fill out? Thanks
Hi.After I used my fast LTE data, my data connection stops and I CANNOT proceed to use 3G data at slow 128kbs. My LTE icon shows an "x" and I get a pop up to sign in to the LuckyMobile network: If I do so, I get a message "You have no data plan". No ...
Hi, I just bought this phone but I can't call out or receive calls. I've tried to transfer my sim to a new phone via the website but the website keeps saying the IMEI can't be used on the network, but you guys are selling the Galaxy A12 in the store,...
Hi there,One of the reasons I switched from Bell to Lucky Mobile is because Lucky Mobile had plans with unlimited free worldwide text messages (SMS). I have a 25/month plan with 1GB of data and unlimited worldwide texts.When I was with Bell, I could ...
