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Resolved! Credit card not valid

Why does it keep saying that my credit card is not valid? Everything I've entered is correct. Is Visa Credit card not accepted?

zhxzhx by • Contributor
  • 7293 Views
  • 34 replies
  • 17 likes

Resolved! Change Name associated to Phone Number

Wondering if it's possible to change the name associated to a phone number.As a test, I created a new account, unlinked my existing phone number from my old account, linked it to the new account and was surprised when my name and credit card informat...

Resolved! Topup bonus promotion not recieved

Hello. I topped up on the 8th using the promotion to receive a 25 dollar bonus when topping up with 50 dollars(before March 9th). I don't seem to see the bonus and was wondering when it would be applied.Thanks.

Dude by • Contributor II
  • 633 Views
  • 7 replies
  • 2 likes

Resolved! Can't change to $15 plan

I initially got a 15 plan but upgrade to 25 for unlimited data. Now I do not need it anymore so I am trying to downgrade it back to the 15 but the option is not there on the app or website. How do I do it?

lukev by • Contributor II
  • 3335 Views
  • 8 replies
  • 9 likes