Resolved! Can't change to $15 plan
I initially got a 15 plan but upgrade to 25 for unlimited data. Now I do not need it anymore so I am trying to downgrade it back to the 15 but the option is not there on the app or website. How do I do it?
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How to change my rate plan
My plan is 60gb for 34/month. My friend pays 40/month and gets 100gb of data. Can I get the same deal as her? I currently live off grid, so I download a lot of stuff to watch offline and the extra data would be nice to have.
Resolved! How do I change my billing address?
The inattentive saleswoman at Walmart put my billing address down wrong. I would like to correct this. Plz help hombres.
Resolved! 3G network selection setting missing after IOS update
My iPhone received a update, I clicked the update then 3G option is gone, Only LTE and 5G option can be choosed? why? 3G signal on my phone always better than LTE, is full signal, but LTE is not.
Resolved! Service after activation
How long does it take to receive reception after activation? Mine is taking forever
Resolved! Change Name associated to Phone Number
Wondering if it's possible to change the name associated to a phone number.As a test, I created a new account, unlinked my existing phone number from my old account, linked it to the new account and was surprised when my name and credit card informat...
Resolved! Activating and/or switching to eSIM
I am trying to active eSim on my iPhone 11 Pro Max using the steps given on the Lucky Mobile website, but it gives an error that the code is no longer valid. I tried chatting with Lucky Mobile support and the agent connected me with Bell Customer Su...
Resolved! How to remove voicemail from account?
How to remove voicemail from account i don't have it setup as i don't use it.but I'm still getting notifications that I got new voicemail.
Resolved! HELP! Activation Issues
I have now purchased a second SIM card and I'm still having issues setting up an account. After a very difficult time getting ahold of some help at Lucky, they did reach out via email and tell me to delete browser history, and use the link they sent ...
Resolved! Auto Top Up vs Actual Cost of Monthly Service
Hi...I just joined Lucky today, and one thing I'm struggling to understand is the auto top up system. When I set it up, the text beneath the button says: "We will automatically charge your credit card, Visa Debit or bank account every month to cover ...
