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Resolved! Dollarama Gift Card For Flip Phone

My flip phone cannot download apps. Link is unresponsive for the code anyway. Is there a way to go online on my laptop with the code link and print off the bar code?

Rob by • Contributor
  • 170 Views
  • 1 replies
  • 0 likes

Resolved! ESim activation

Hi ... I am trying to activate an ESIM on a Google Pixel 4 ,but i keep getting an error message saying there is an issue with my SIM profile ,and the following : Operation Code : 9    Error Code: 10014 Can anyone tell me how to fix this ? Ive tried r...

Resolved! Tax Based on Residence or Phone Number

I live in AB which has a GST of 5%, but my automated top ups are charged at 13% HST. I spoke to a (very friendly) chat representative who told me that because my phone number is an Ontario number, it’s charged Ontario tax rates. I’m not a tax special...

Mitchell by • Contributor
  • 504 Views
  • 3 replies
  • 1 likes

Resolved! Sim card issues

not sure how to get cell device to read active sim card that was just activated and in phone, yes It does have time on the account.hope I didn't waste money, any help would be greatly appreciated 

Snoopy by • Contributor
  • 464 Views
  • 1 replies
  • 1 likes

Resolved! Re: Data changes

I've been a Lucky user, mostly the 40 plan, for nearly 4 years. My account info still shows my total data as being 4.5 .5 5 Gig, yet new plan info online says the 40 plan with automatic payment gives you 7 Gig. Do I have 7 Gig or am I locked in at ...

Rob705 by • Contributor
  • 160 Views
  • 2 replies
  • 0 likes

Resolved! Auto top up

I’ve been a lucky customer since may.  Auto top has never worked.  Each month I get a notice my account is in arrears.  No issues at the bank.  I’ve tried using my bank account number and I’ve also tried using visa debit.  There’s no sign the withdra...

Resolved! Still not received the special offer...

Follow up to another question that has disappeared from my account.I purchased a plan set to recur on the 30th of the month. I started this plan whilst the last 'bonus' of 10GB additionally per month was still running (for Black Friday). My previous ...

alphasit by • Contributor
  • 187 Views
  • 1 replies
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Resolved! No grace period?

I routinely trip up on the monthly billing day and my account get suspended. This time around, one part of "Lucky Mobile" took my "top-up" money and sent me a confirmation message, and the funds have been withdrawn from my bank account. But a differe...