Resolved! Upload speeds on 4G account
my down load speed is Great. But My upload speed is a terrible 2.74 Mbps sometimes even barely 1-1.5 Mbps.any help would be appreciated
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Resolved! 250 MB of bonus data every month with Automatic Top-Up
Hello, how must I activate the 250MB of bonus data every month with Auto Recharge? I have paid, but the 250 MB has not been activated yet.
Resolved! Sim card and new phone transfer complications
I typed in my new lucky sim card # and my imei # for my new phone on my lucky account and it said it worked and was compatible but when I needed to type in the pin code I was supposed to receive on my cell phone through text to certify it worked and ...
Resolved! Lucky Mobile data not compatible with the Bell Fibe TV app?
So when I try to stream content on my Bell Fibe TV app via my data, I get this message. How can this be possible? Yes, I have a prepaid plan but I also have a plan that provides 20 GB per month.Does anyone else have Bell Fibe TV and get this same mes...
Resolved! Noob Question about Phone numbers
Hello! I've just set up my Lucky Mobile phone number and account and have enabled automatic top-up. I have a question. When my plan is renewed each month, will my phone number be changed? And if so, will I have notice beforehand of what my new phone ...
Resolved! Lucky Mobile Smart Watch Support
Hi there, I don't see any posts about this, so I will start documenting the (probably wrong) process I have been following. I have an Apple Watch SE with cellular for my son. It requires an eSIM and my previous service provider does not offer this ...
Resolved! Getting 3G speeds after upgrading to a 4G plan
Initially was on lucky 50 -3G plan and recently moved to 55 4G plan. After new plan took effect, Im still seeing 3G speeds. I have rebooted the phone, reset the APN and still none of them seem to work. Went outdoors to a very a good coverage and test...
Resolved! Are minutes charged for calls to my voicemail?
Are minutes charged for calls to my voicemail?
Resolved! Setting up pre-authorized payments - "An error has occurred. Please verify your entry and try again"
Hi I have an automatic payment error message, what do I do? "An error has occurred. Please verify your entry and try again."We were unable to process your pre-authorized payments sign-up request, please contact us for assistance.
Resolved! Using prepaid Mastercard
I am a brand new lucky mobile costumer, i tried to use my vanilla repaid master card online for a 35 data plan, i got error at the end of registration, called customer service many times they told me they cant accept master cards, and called them ag...
