Hello,I got hacked recently and for security reason I removed my phone number from 2fa security stuff online then I heard of esim and my current zflip 6 Android phone support both physical sim card and esim so I created an account with lucky same pho...
I’m a new customer. Some of my apps require a security code to be sent via sms to my phone. On all apps that require this, I don’t receive the SMS. I had no issues before switching to Lucky. If I select the option to get the code by phone call, it w...
I was wondering how the payout for the referral payment is applied? I referred a friend a earlier this year and I've been getting charged my usual amount on my cc, but the account balance is increasing by 5 each month. How do I get the amount to appl...
Starting several weeks ago, I stopped receiving most calls to my phone because the calls went straight to voicemail. The caller could leave a VM and a notification would quickly appear on my phone. Equally strange, there would be no record of a cal...
my phone and sim card are broken. i have all my info, but when i try to transfer to a new phone and sim it needs a code sent to my old sim. but i have no way of getting the code? what do i do? how do i get my new sim to work with my account
Hi, I have two different numbers ( different cities) on the same account, can i transfer one, and create a new account, to separate them.
Hi, i recently registered for automatic top up with a bank acount but it didn't charge me on the monthly charge date. In fact it never did. I set up automatic top up 1 week before the date and it did not work. I tried googling it but there was no use...
Hello,Did anyone have the same issue with 20 Dollarama gift card?I received an email, but when I click on the link, the barcode doesn't appear, instead it shows WARNING:Undefined variable Mobile_Code in /app/dist/lucky/index/php on line 85I called th...
Hello. I just signed up. The 40gb promo is not showing on my account. It just shows the 20gb5gb bonus auto renew. It does not show the 15gb bonus currently advertised. A rep confirmed thru chat that I am on the 40gb plan but it does not show that I h...
I have now purchased a second SIM card and I'm still having issues setting up an account. After a very difficult time getting ahold of some help at Lucky, they did reach out via email and tell me to delete browser history, and use the link they sent ...
