Upload speeds on 4G account

Hopeless
Contributor

my down load speed is Great. But My upload speed is a terrible  2.74 Mbps sometimes even barely 1-1.5 Mbps.

any help would be appreciated

 

1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileAntgio
Moderator

Hey there @Hopeless

Welcome to the Community and thanks for your post. 

The performance, speed, or availability of the Services may be impacted by several factors, including: 

  • The configuration, compatibility and location of the network or your Device; 
  • Weather conditions or geography; 
  • Third party restrictions or limitations; 
  • Network changes or changes to geographical coverage areas; 
  • Network congestion or interference; 
  • Network outages, including during planned hardware or software upgrades; 
  • Power outages; or 
  • Equipment or Device failure, including due to tampering or damage.

We also have a great support article on LuckyMobile.ca; Check out I’m having issues with my service (calls, text, data)Opens in a new tab or window to learn more.

Let the Community know if you have more questions.

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1 REPLY 1

LuckyMobileAntgio
Moderator

Hey there @Hopeless

Welcome to the Community and thanks for your post. 

The performance, speed, or availability of the Services may be impacted by several factors, including: 

  • The configuration, compatibility and location of the network or your Device; 
  • Weather conditions or geography; 
  • Third party restrictions or limitations; 
  • Network changes or changes to geographical coverage areas; 
  • Network congestion or interference; 
  • Network outages, including during planned hardware or software upgrades; 
  • Power outages; or 
  • Equipment or Device failure, including due to tampering or damage.

We also have a great support article on LuckyMobile.ca; Check out I’m having issues with my service (calls, text, data)Opens in a new tab or window to learn more.

Let the Community know if you have more questions.