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05-26-2024 08:27 PM
my down load speed is Great. But My upload speed is a terrible 2.74 Mbps sometimes even barely 1-1.5 Mbps.
any help would be appreciated
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05-28-2024 02:09 PM - edited 05-28-2024 02:11 PM
Hey there @Hopeless ,
Welcome to the Community and thanks for your post.
The performance, speed, or availability of the Services may be impacted by several factors, including:
- The configuration, compatibility and location of the network or your Device;
- Weather conditions or geography;
- Third party restrictions or limitations;
- Network changes or changes to geographical coverage areas;
- Network congestion or interference;
- Network outages, including during planned hardware or software upgrades;
- Power outages; or
- Equipment or Device failure, including due to tampering or damage.
We also have a great support article on LuckyMobile.ca; Check out I’m having issues with my service (calls, text, data) to learn more.
Let the Community know if you have more questions.
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05-28-2024 02:09 PM - edited 05-28-2024 02:11 PM
Hey there @Hopeless ,
Welcome to the Community and thanks for your post.
The performance, speed, or availability of the Services may be impacted by several factors, including:
- The configuration, compatibility and location of the network or your Device;
- Weather conditions or geography;
- Third party restrictions or limitations;
- Network changes or changes to geographical coverage areas;
- Network congestion or interference;
- Network outages, including during planned hardware or software upgrades;
- Power outages; or
- Equipment or Device failure, including due to tampering or damage.
We also have a great support article on LuckyMobile.ca; Check out I’m having issues with my service (calls, text, data) to learn more.
Let the Community know if you have more questions.
