Account Deactivated... but got scam text?

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IsharuMatsu
Contributor

‎05-15-2025 04:51 AM - last edited on ‎05-15-2025 08:20 AM by

I'm really kinda curious on this one, so my account was deactivated due to not topping it up which is fine, its been deactivated for a few weeks now... however I just received a scam text to my deactivated number.

Number just says 6245 the text is an obvious scam.

 

(Your cell# awarded 3.2M USD. Ref#1998. Reply)

 

So my question is... if my account is deactivated how am I still receiving scam texts? or does Lucky Mobile actually sanction scam text messages...

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LuckyMobileKris
Moderator

‎05-17-2025 09:15 AM

Hi there, @IsharuMatsu. Welcome to the Lucky Mobile Community, and thanks for your post.

To be clear, when was the last time you topped up? As discussed in our thread on how to cancel your accountOpens in a new tab or window, accounts are not cancelled until 120 days after your last top up.

If it's been less than 120 days, your account would still technically be active in the meantime - hence how you were able to receive the scam SMS in question.

Let us know if you have any further questions. Best wishes.

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LuckyMobileKris
Moderator

‎05-17-2025 09:15 AM

Hi there, @IsharuMatsu. Welcome to the Lucky Mobile Community, and thanks for your post.

To be clear, when was the last time you topped up? As discussed in our thread on how to cancel your accountOpens in a new tab or window, accounts are not cancelled until 120 days after your last top up.

If it's been less than 120 days, your account would still technically be active in the meantime - hence how you were able to receive the scam SMS in question.

Let us know if you have any further questions. Best wishes.