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Resolved! APN Settings

Good evening, can you help me to resolve that I do not have internet, I have calls and messages, only my data does not come out. How can I solve that since I can't add an apn the operator won't let add

Resolved! Reissue my QR code

So I need to get my QR code reissued after I erased all the downloaded Sims from my cell phone. However I can't seem to find where the QR code was originally displayed and I didn't save it I'm starting to think I might need them to reissue me a QR co...

Resolved! Registering for auto top-up

How do i register for automatic top up?

Resolved! Top up issue - Money charged but balance not updated

my top up was due today, so i changed my plan today on the website and everything went through fine. when i get onto my phone, its still saying on the app i have to pay for it and hasn't changed my plan at all. The money has already been charged from...

Resolved! How do I tell if I have auto top up activated?

I activated my sim yesterday. I'm new to Lucky Mobile and ported my previous phone number over. There were some payment hurdles but finally my number was activated. I thought I had signed up for automatic monthly payments but I can't tell from the we...

Resolved! Asked for account holder's name when topping up?

Hello everyone, I'm trying to top up my phone using a pre-paid card. It has no name as you all might know... thing is, since the card doesn't have a name, the appl is asking me the "name of the Lucky Mobile Account Holder"...I tried here... but I jus...

Resolved! Payment goes through but balance isn't updated and no data

So for around a month now I don't have any data, and I mean it says "Not connected". So I tried switching plans just in case, and my payment came just a few days ago, the problem is that I still have no data, and the balance is zero, and it's saying ...

Resolved! why I didn't recieve the promo to be on bell plan?

hey someone told if your using lucky mobile for two months, they will notify you if you're interested on to have a cellphone plan on bell.

Resolved! There is no signal in the basement.

There is no signal in the basement, how did you solve it? Does it help if I buy a signal booster?

Resolved! Voicemail not picking up

I am a new Lucky Mobile Subscriber, i called my voicemail from my phone, changed the password and configured a welcome message. when i receive calls that i don't answer, they don't go to voicemail, there is only a message that the subscriber is not a...

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