Less than 24 hours ago, I topped up my phone number but it turns out I didn't need the top up after all. I haven't used any amount of the topup. Who can I speak to about getting a refund?
Hi community moderators, I am currently in Spain and I have an iPhone 15 that is locked to lucky mobile network. Since the call centre is closed and I am outside Canada, I cannot reach an agent via live chat. According to CRTC rules, all canadian dev...
Wondering if it's possible to change the name associated to a phone number.As a test, I created a new account, unlinked my existing phone number from my old account, linked it to the new account and was surprised when my name and credit card informat...
Hi, my account got suspended so I top up my payment. It says in my bank account that the money was received but on the Lucky Mobile app it says that the payment has failed and I cannot receive call, call people or text. Can I atleast get a refund?!!
Hello lucky community Any ideas as to why it says unknown beside phone type ? when it should say iPhone 13!!! Please help! It’s been like that for months
