Mobile Forum | Lucky Mobile Community

Resolved! Changing Voicemail Language

How can I change my service language from French to English? Auto answer is only French when I dial.

Resolved! Why do I have to purchase an add-on to make international call when it is included in my plan?

I purchase regularly a plan includes international calls between Canada and u.s. the app keeps popping up notification that I used up all my international calls when I haven't yet made any, This has been happening every month. When I actually needed ...

Resolved! How to remove voicemail from account?

How to remove voicemail from account i don't have it setup as i don't use it.but I'm still getting notifications that I got new voicemail.

Resolved! Change my phone number?

How can I change my phone number?

Resolved! How do I cancel my account?

How do I cancel my account I am not able to get service here.'

Resolved! SIM card not activated even after paying

I activated it, it brought me through all the steps, took the money out of my bank account and said “technical difficulties” apparently customer chat (the online one) is open currently (according to the time) but says they’re closed at the moment. Ei...

Resolved! 3G/HSPA network discontinuation

Just got text telling me that my perfectly functionnal and not particularly old Samsung Galaxy S9 won't work with your new network and it will have to be thrown in the trash in a few months. This is awful. I had no need or desire or plan to "upgrade"...

Resolved! I have not received a $20 Dollarama gift card after 2 months of service yet. What might be a reason?

I activated a Dollarama SIM card, completed my consecutive top-ups on time, but never received my promotional gift card text. Customer service told me to contact Dollarama.