We're traveling to a country outside of US and Canada. Two members of our family have international data with another provider, and where we are staying there is WiFi. I understand I will not be able to receive texts or calls, or add international da...
I used up my monthly schedule and refilled it with 20 from my credit card. The 20 has been added to my Current balance as shown in the picture.How can I then use it on my smartphone?
How do I top up for my friend using my lucky account?
So I bought a top-up code but when I go to enter it on the website and on the phone it says that the code has already been used despite it being, allegedly, a new code. Why is this happening?
I got a new phone and sim card after I lost my phone. But now to activate it I need text message confirmation. I can't receive texts! And online chat help isn't available. I have to call to resolve it but I don't have a working phone? What do I do?? ...
When I buy a SIM card from a Lucky store, the rep allows me to choose my phone number from 3 choices.I want to buy an eSIM via the website but I was wondering if I will be able to choose my phone number ?
when activating your esim and account for the 1st time does Lucky allow you to use a top up voucher for the first payment?
Is there some type of coverage outtage as I'm not receiving my texts. And when I text someone, I'm they aren't receiving my texts.Very frustrating as I need my phone for work.
Does lucky give an sms for a missed call (but one that doesn't go to Vmail)?? Alternatively do missed calls give my phone a notification? It seems from the call logs, the calls that go answered, do not register as calls, even though the phone itself...
Hi , I got this sim card on the plane (one month free promotion). So I activated the sim on 08/08and payed for the first month supposingly the second month should be for free! Why did I receive a message that I should pay before 08/09?!Thank you
