Resolved! After refilling, how do I use it?
I used up my monthly schedule and refilled it with 20 from my credit card. The 20 has been added to my Current balance as shown in the picture.How can I then use it on my smartphone?
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Resolved! How do I top up for my friend using my lucky account? Thanks!
How do I top up for my friend using my lucky account?
Resolved! Top-Up Card Issue - Code Already Used
So I bought a top-up code but when I go to enter it on the website and on the phone it says that the code has already been used despite it being, allegedly, a new code. Why is this happening?
Resolved! Lost Phone, new phone and sim card received, can't activate new sim card
I got a new phone and sim card after I lost my phone. But now to activate it I need text message confirmation. I can't receive texts! And online chat help isn't available. I have to call to resolve it but I don't have a working phone? What do I do?? ...
Resolved! Can we choose our phone number when activating an eSIM on the website?
When I buy a SIM card from a Lucky store, the rep allows me to choose my phone number from 3 choices.I want to buy an eSIM via the website but I was wondering if I will be able to choose my phone number ?
Resolved! Can you use a Top Up voucher for your first payment when activating for the 1st time?
when activating your esim and account for the 1st time does Lucky allow you to use a top up voucher for the first payment?
Resolved! Can't send/receive texts
Is there some type of coverage outtage as I'm not receiving my texts. And when I text someone, I'm they aren't receiving my texts.Very frustrating as I need my phone for work.
Missed call notification on phone or sms/text?
Does lucky give an sms for a missed call (but one that doesn't go to Vmail)?? Alternatively do missed calls give my phone a notification? It seems from the call logs, the calls that go answered, do not register as calls, even though the phone itself...
Resolved! One month free promotion
Hi , I got this sim card on the plane (one month free promotion). So I activated the sim on 08/08and payed for the first month supposingly the second month should be for free! Why did I receive a message that I should pay before 08/09?!Thank you
Resolved! APN Settings
Good evening, can you help me to resolve that I do not have internet, I have calls and messages, only my data does not come out. How can I solve that since I can't add an apn the operator won't let add
