Larger and clearer print on Top-up PIN receipt

Idea Dude
Contributor

This is the only place I could find to post some feedback - would have expected something directly, from the ContactUs page perhaps.

I go to the local Lucky Mobile shop every once in a while to get Luck Points/Dollars to use on my phone, and I get my pin on a sheet they print out for me. My request is to make the font for that pin larger OR bolder. It's just plainly too difficult to get all the numbers correctly. One time when the employee there volunteered to enter the code for me, she got it wrong too. I only realized later that without a magnifying glass the 3 looked like an 8, or vice versa. I have a workaround... but really, the solution is not to make that number THAT tiny.

Please, please, don't suggest to pay with a different method... They DO NOT suit my needs.

Cheers,
Dude.

 

1 REPLY 1

LuckyMobileAntonie
Moderator

Hey there @Idea Dude ,

Welcome to the community and thanks for your post.

Thank you for your feedback! We truly appreciate you taking the time to share your thoughts and ideas with us.

We will forward your comments/suggestions to the appropriate team for further review and consideration. We're always looking for ways to make the service better for our valued customers.

Let the community know if you have questions and/or more feedback.