Forum Posts

Post a question

Resolved! Can't send/receive texts

Is there some type of coverage outtage as I'm not receiving my texts. And when I text someone, I'm they aren't receiving my texts.Very frustrating as I need my phone for work.

Resolved! Credit card not valid

Why does it keep saying that my credit card is not valid? Everything I've entered is correct. Is Visa Credit card not accepted?

zhxzhx by • Contributor
  • 9440 Views
  • 36 replies
  • 19 likes

Missed call notification on phone or sms/text?

Does lucky give  an sms for a missed call (but one that doesn't go to Vmail)?? Alternatively do missed calls give my phone a notification? It seems from the call logs, the calls that go answered, do not register as calls, even though the phone itself...

Resolved! One month free promotion

Hi , I got this sim card on the plane (one month free promotion). So I activated the sim on 08/08and payed for the first month supposingly the second month should be for free! Why did I receive a message that I should pay before 08/09?!Thank you 

Idaou by • Contributor
  • 593 Views
  • 2 replies
  • 1 likes

Resolved! APN Settings

Good evening, can you help me to resolve that I do not have internet, I have calls and messages, only my data does not come out. How can I solve that since I can't add an apn the operator won't let add  

avilacer by • Contributor
  • 24259 Views
  • 57 replies
  • 33 likes

Resolved! Reissue my QR code

So I need to get my QR code reissued after I erased all the downloaded Sims from my cell phone. However I can't seem to find where the QR code was originally displayed and I didn't save it I'm starting to think I might need them to reissue me a QR co...

Resolved! Top up issue - Money charged but balance not updated

my top up was due today, so i changed my plan today on the website and everything went through fine. when i get onto my phone, its still saying on the app i have to pay for it and hasn't changed my plan at all. The money has already been charged from...

kyndraxo by • Contributor
  • 9164 Views
  • 11 replies
  • 9 likes

Resolved! How do I tell if I have auto top up activated?

I activated my sim yesterday. I'm new to Lucky Mobile and ported my previous phone number over. There were some payment hurdles but finally my number was activated. I thought I had signed up for automatic monthly payments but I can't tell from the we...

Patfield by • Contributor
  • 218 Views
  • 1 replies
  • 1 likes