Forum Posts

Resolved! Pay per use?

Hello -a few years back I started with lucky mobile as it was cheap compared to the other options available. to give some context, i have family in Canada and i come to visit once or twice a year so i only need it for 2 weeks that i am there.  i have...

LucieP by • Contributor
  • 159 Views
  • 1 replies
  • 2 likes

Resolved! Cannot add Service Pass

I got a text message telling my I could add more data via a Service Pass. I follow the link, and it tells me I am on WiFi and must download the app. I am not on WiFi. I have turned off my WiFi. I have turned off everything in my phone related to WiFi...

Resolved! Top up during suspension

My son has not paid his bill and the account has been suspended. Worse the account is due to be deactivated on March 18. I set up auto top up for my bank account and it says that the new bill date will be the 17th. My question, which no one seems to ...

Maigyn by • Contributor
  • 477 Views
  • 3 replies
  • 4 likes

Resolved! Call Fowarding

Hi,If I disable Voicemail,Can I use mmi :Forward All Calls *21*[Phone Number]#Forward if Busy *67*[Phone Number]#Forward if Not Answered*61*[Phone Number]#Forward if Out of Reach*62*[Phone Number]#ThanksLes

Les by • Contributor
  • 3830 Views
  • 3 replies
  • 2 likes

Resolved! Account Suspended. Payments made.

Hi, my account got suspended so I top up my payment. It says in my bank account that the money was received but on the Lucky Mobile app it says that the payment has failed and I cannot receive call, call people or text. Can I atleast get a refund?!!

Meagan by • Contributor
  • 5797 Views
  • 29 replies
  • 21 likes