Less than 24 hours ago, I topped up my phone number but it turns out I didn't need the top up after all. I haven't used any amount of the topup. Who can I speak to about getting a refund?
Hello lucky community Any ideas as to why it says unknown beside phone type ? when it should say iPhone 13!!! Please help! It’s been like that for months
Hi , I got this sim card on the plane (one month free promotion). So I activated the sim on 08/08and payed for the first month supposingly the second month should be for free! Why did I receive a message that I should pay before 08/09?!Thank you
Good evening, can you help me to resolve that I do not have internet, I have calls and messages, only my data does not come out. How can I solve that since I can't add an apn the operator won't let add
So I need to get my QR code reissued after I erased all the downloaded Sims from my cell phone. However I can't seem to find where the QR code was originally displayed and I didn't save it I'm starting to think I might need them to reissue me a QR co...
my top up was due today, so i changed my plan today on the website and everything went through fine. when i get onto my phone, its still saying on the app i have to pay for it and hasn't changed my plan at all. The money has already been charged from...
I activated my sim yesterday. I'm new to Lucky Mobile and ported my previous phone number over. There were some payment hurdles but finally my number was activated. I thought I had signed up for automatic monthly payments but I can't tell from the we...
Hello everyone, I'm trying to top up my phone using a pre-paid card. It has no name as you all might know... thing is, since the card doesn't have a name, the appl is asking me the "name of the Lucky Mobile Account Holder"...I tried here... but I jus...
So for around a month now I don't have any data, and I mean it says "Not connected". So I tried switching plans just in case, and my payment came just a few days ago, the problem is that I still have no data, and the balance is zero, and it's saying ...
