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Resolved! Automatic top up bonus data

Hi,I just activated the 30 Unlimited Can Min 1GB data at 3G Speed plan yesterday. On the website it says that the automatic top up bonus data is 4GB. I'm pretty sure it said the same thing when I was choosing the plan as well. However, when I log int...

Resolved! Trouble sending messages using iPhone

Hi-Brand new Lucky Mobile user using the very basic 15/month 100 Minutes Canada-wide Calling Plan with Automatic Top-up. I'm using an old iPhone running the latest iOS update (iOS 15.6.1).I can send and receive messages to other iPhone users using iM...

ZAP by • Contributor II
  • 2247 Views
  • 8 replies
  • 5 likes

Resolved! trouble receiving calls/texts

I can't receive calls or text while on wifi? It works fine when I don't have wifi but even I disconnect the wifi, it still doesn't work. I have the unlimited talk & text plan. What am I doing wrong? How can I fix this?

Bob2 by • Contributor
  • 344 Views
  • 1 replies
  • 1 likes

Resolved! Problems with SIM card activation

I bought a lucky mobile prepaid card and transferred my virgin number over, I received a text message confirming the transfer and replied YES, then I received a text message saying "welcome to lucky mobile", but it's been 12 hours since then! I used ...

wayne by • Contributor
  • 1505 Views
  • 5 replies
  • 0 likes

Resolved! Can’t make a call

I've been using eSIM since September 6th, and although I can connect to the Internet, I can't make calls.When I make a call, it just tells me to enter the dial number correctly.Please check quickly.

Hyeooon by • Contributor
  • 197 Views
  • 1 replies
  • 2 likes