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Resolved! Cannot receive international texts, even though it is included in the plan

I just started with Lucky while working from Canada, specifically to receive sms from Austria for work. All numbers have been provided as 1XXXXXXXXXX but no texts are received. What options are available to fix this?Within Canada, I can receive sms m...

Resolved! If I skip a month, is there a fee or can I simply pay the monthly fee when ready to activate again?

On a month to month 15 plan, can I skip some months and just pay 15 each time I using the phone again? Any other fees?

Resolved! Removing Auto Top Up and Cancelling Account

Hello, I have recently switched my services away from Lucky Mobile, including my phone number. I want to remove the auto-billing since I will no longer be using the service, but it shows an error when I enter My Account. It says I no longer have mobi...

Resolved! How do I use the $ in my balance?

How do I use the in my balance? I just entered a number and I’m out of data? It went to my balance

Resolved! Phone is not service issue after short distance travel.

I sometimes travel within province (under 300 kms, and not near a border) and when I return home, find that my phone is not accepting inbound calls. Callers are provided a message of the number you are calling is not in service. This has now happen...

Resolved! Will I loose my rewards if I change to the $15 plan for 6 months

Will I loose my rewards if I change to the 15 plan for 6 months

Resolved! want to know how to get MEP code

if you could reply libary is closing

Resolved! Recurring 30 MB data usage

I have 3 account and all 3 have alot of 30mb data being used almost daily.if i added it up all these 30mb are using most of my data.Is lucky ripping people off of data?

Resolved! Lucky Mobile Smart Watch Support

Hi there, I don't see any posts about this, so I will start documenting the (probably wrong) process I have been following. I have an Apple Watch SE with cellular for my son. It requires an eSIM and my previous service provider does not offer this ...

Resolved! Outgoing call showing "unknown caller"

Hi there, I just signed up the other day, and there was an option that allowed me to either select my "name and number" to show, or for it to show as unknown caller via the lucky mobile setup option. I've since learnt that it doesn't show a name, and...

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