Forum Posts

Post a question

Resolved! Removing Auto Top Up and Cancelling Account

Hello, I have recently switched my services away from Lucky Mobile, including my phone number. I want to remove the auto-billing since I will no longer be using the service, but it shows an error when I enter My Account. It says I no longer have mobi...

amona by • Contributor
  • 2843 Views
  • 1 replies
  • 3 likes

Resolved! Phone is not service issue after short distance travel.

I sometimes travel within province (under 300 kms, and not near a border) and when I return home, find that my phone is not accepting inbound calls.  Callers are provided a message of the number you are calling is not in service.  This has now happen...

LTQ by • Contributor
  • 267 Views
  • 1 replies
  • 1 likes

Resolved! Recurring 30 MB data usage

I have 3 account and all 3 have alot of 30mb data being used almost daily.if i added it up all these 30mb are using most of my data.Is lucky ripping people off of data?

Moe42 by • Contributor II
  • 2795 Views
  • 8 replies
  • 10 likes

Resolved! Lucky Mobile Smart Watch Support

Hi there, I don't see any posts about this, so I will start documenting the (probably wrong) process I have been following.  I have an Apple Watch SE with cellular for my son.  It requires an eSIM and my previous service provider does not offer this ...

Splosh by • Contributor
  • 4239 Views
  • 2 replies
  • 2 likes

Resolved! Outgoing call showing "unknown caller"

Hi there, I just signed up the other day, and there was an option that allowed me to either select my "name and number" to show, or for it to show as unknown caller via the lucky mobile setup option. I've since learnt that it doesn't show a name, and...

JM by • Contributor
  • 4476 Views
  • 2 replies
  • 2 likes

Resolved! Automatic top up bonus data

Hi,I just activated the 30 Unlimited Can Min 1GB data at 3G Speed plan yesterday. On the website it says that the automatic top up bonus data is 4GB. I'm pretty sure it said the same thing when I was choosing the plan as well. However, when I log int...