my phone and sim card are broken. i have all my info, but when i try to transfer to a new phone and sim it needs a code sent to my old sim. but i have no way of getting the code? what do i do? how do i get my new sim to work with my account
Hi, I have two different numbers ( different cities) on the same account, can i transfer one, and create a new account, to separate them.
Hi, i recently registered for automatic top up with a bank acount but it didn't charge me on the monthly charge date. In fact it never did. I set up automatic top up 1 week before the date and it did not work. I tried googling it but there was no use...
Upon calling a friend it went straight to voicemail and said their phone number then that they’re on the phone, they claimed they never got a phone call and weren’t using the phone. Could something else cause this or is being on the phone when receiv...
Hello,Did anyone have the same issue with 20 Dollarama gift card?I received an email, but when I click on the link, the barcode doesn't appear, instead it shows WARNING:Undefined variable Mobile_Code in /app/dist/lucky/index/php on line 85I called th...
My account balance expired recently (I have my account to top up automatically every month) and I decided to top up manually to make some calls. But later I realize still can not make calls. How can I use the 10.00 dollars prepaid on my account
my down load speed is Great. But My upload speed is a terrible 2.74 Mbps sometimes even barely 1-1.5 Mbps.any help would be appreciated
So when I try to stream content on my Bell Fibe TV app via my data, I get this message. How can this be possible? Yes, I have a prepaid plan but I also have a plan that provides 20 GB per month.Does anyone else have Bell Fibe TV and get this same mes...
Hello! I've just set up my Lucky Mobile phone number and account and have enabled automatic top-up. I have a question. When my plan is renewed each month, will my phone number be changed? And if so, will I have notice beforehand of what my new phone ...
Initially was on lucky 50 -3G plan and recently moved to 55 4G plan. After new plan took effect, Im still seeing 3G speeds. I have rebooted the phone, reset the APN and still none of them seem to work. Went outdoors to a very a good coverage and test...
