Mobile Forum | Lucky Mobile Community

Lucky Mobile Community

Need help with your Lucky Mobile service or your mobile device?

Forum Posts

Sort by:

Resolved! Number linked to other services

Has anybody newly activated a sim card with a "new number" and received a phone call immediately after activating to your "new number"? How is it that Lucky gave me a used number linked to a Shaw/Rogers account ..

Resolved! Can't create account or can't top up...

So I try to create an account but it keeps saying to provide the 10 digit number being the phone number in which I never had created a phone number in the first place see in order to top up I would top up to get ,a number or that number but I honestl...

Resolved! How can I redeem the $20 staples gift card?

Hello! I received a sms from you Lucky Mobile regarding the 20 staples gift card with gift card # and pin #. Can I avail it online or do I have to redeem it in staples store? I also called the staples store near me and told me that in order to redeem...

Resolved! Is the "My Account" part of website down for anyone else?

Trying to top-up (one hour "Late") - but it says the My Account feature is experiencing an error. Does anyone else see this right now? Seems odd that the message would be a "technical error" just because I'm one hour late for the top-up. Have others ...

Resolved! I am unable to log into my account and no body at Lucky mobile can help fix this problem?

I am able to receive phone calls and text messages from Lucky mobile.ca but am unable to receive emails and unable to log into my account? When trying to log in I receive a message stating (The page isn't redirecting properly. An error occurred durin...

Resolved! message goes to home phone

my calls ring 4 or 5 times then goes to my home phone answering machine. how do I change back to Lucky voicemail

Resolved! Unwanted call forwarding

I've been getting strange texts and phone calls from random people in Canada so I dialed *#62# and apparently I have call forwarding that I don't want. Also, I can send text messages out to my friend but I cannot receive them. They goto someone else....

Resolved! Samsung zlip6 Esim what happen if i factory reset?

Hello,I got hacked recently and for security reason I removed my phone number from 2fa security stuff online then I heard of esim and my current zflip 6 Android phone support both physical sim card and esim so I created an account with lucky same pho...

Resolved! 2FA / Authentication SMS, MMS / Validation Code Via Text

I’m a new customer. Some of my apps require a security code to be sent via sms to my phone. On all apps that require this, I don’t receive the SMS. I had no issues before switching to Lucky. If I select the option to get the code by phone call, it w...

Resolved! Phone calls go straight to voicemail when Wi-Fi is turned on

Starting several weeks ago, I stopped receiving most calls to my phone because the calls went straight to voicemail. The caller could leave a VM and a notification would quickly appear on my phone. Equally strange, there would be no record of a cal...

Top Contributors

User

Likes Count

277

100

Lucky Community

Promotional plans for new activations only and not for existing customers?

How to remove voicemail from account?

How do I activate my voicemail?