Three ways to Top-up your Lucky Mobile account
To keep your Lucky Mobile account active, you must Top-Up your account with enough funds to cover your Total Monthly Charge (Plan + Add-Ons) each month. There are two Automatic Top-Up options: 1. ...
Recent Activity
I have been calling for help for issues of overpayments and balance issues.
Please help! I have called customer service 4 times in less than 2 weeks for issues re overpayments and balance issues. Every call ends with solution but more issues occur..eventide I ask them to please put note on my file re their offer. I have to ...
How to turn off voicemail to text notifications
I get a text every time I get a new voicemail, is there is a way to turn that off? I understand it's helpful for some people, but I don't see a need for me to have it. I have an Android phone if that helps in any way.
Resolved! SOS / Emergency calls only
If you are seeing SOS where your newtwork should be can you still make calls?
Resolved! How do I cancel my account?
How do I cancel my account I am not able to get service here.'
Resolved! No more email to text after Dec. 31?
Is Lucky Mobile stopping the use of Gmail to send email texts to other people end of Dec? or did I read wrong? if so, be better to stop service? thanks...
Resolved! I have not received a $20 Dollarama gift card after 2 months of service yet. What might be a reason?
I have not received a 20 Dollarama gift card after 2 months of service yet. What might be a reason?
Resolved! Credit card not valid
Why does it keep saying that my credit card is not valid? Everything I've entered is correct. Is Visa Credit card not accepted?
Resolved! How to remove voicemail from account?
How to remove voicemail from account i don't have it setup as i don't use it.but I'm still getting notifications that I got new voicemail.
Resolved! Change Name associated to Phone Number
Wondering if it's possible to change the name associated to a phone number.As a test, I created a new account, unlinked my existing phone number from my old account, linked it to the new account and was surprised when my name and credit card informat...
Resolved! Topup bonus promotion not recieved
Hello. I topped up on the 8th using the promotion to receive a 25 dollar bonus when topping up with 50 dollars(before March 9th). I don't seem to see the bonus and was wondering when it would be applied.Thanks.
