Resolved! Can't change to $15 plan
I initially got a 15 plan but upgrade to 25 for unlimited data. Now I do not need it anymore so I am trying to downgrade it back to the 15 but the option is not there on the app or website. How do I do it?
Featured topics
Forum Posts
Resolved! RCS Chat
I am just wondering if anyone can tell me if Lucky Mobile has RCS chat capabilities or not. Using a Samsung so Samsung messaging but can't get the RCS feature to work.
Resolved! Unlink a phone number from my profile but not work at all
I tried to remove a second phone number from my profile and receive email notification telling me it is removed. In fact, the number is still there after a day. Any suggestion?
Resolved! How to recover or change my account security PIN?
I signed up online, but the setup process did not asked me to create an account security PIN. How do I get this or change this? Thanks.
Resolved! Dollarama $20 deal - bar code not redeemable
I received a nifty bar code and have tried to redeem at two different Dollarama stores, the latest today at Metrotown, Burnaby. I was stuffed both times. The bar code is NOT acceptable as payment for the 20 gift card in Dollarama stores. To make matt...
Resolved! Replace SIM card
I have misplaced my sim card. Can I get a new sim and keep my old phone number?
Resolved! Lost email or SMS for Dollarama gift card
I lost the email well deleted by mistake that had the pin number for the dollarama gift card
Resolved! How to add and Missing Service Pass Options
I need to add call and text service pass. I already tried to turn off wifi and follow the link on the text. But it only show a data service pass no call and text option. Where I can find call and text service pass?
Resolved! Request Header Or Cookie Too Large on top up page
I signed up for an account earlier today, and I can't top up because the page gives me a 400 bad request error:
Resolved! Disabling marketing
I would like to stop getting Lucky spam such as your plan does not include data or ANYTHING that involves "our friends at bell" Your friends maybe, mine not so much.
