Where to find my account number??

Megatron
Contributor II

Can someone please tell me where to find my account number??

 

41 REPLIES 41

Maaz515
Contributor

Hi I need my account number as well. Anyone know where to find it?

Foreveryoung
Contributor

Hi.  I also need my account number.

 

Thank you.

radioguy
Contributor

I also need my account number.  Why is this so difficult to obtain? 

radioguy
Contributor

OK, I figured this out - it's super un-intuitive.  You need to login, then click on 'My Account' in the upper right.  You then need to scroll all the way to the bottom of the page, and there will be a section called 'Support Articles' and on the first box your account number will be shown in small black text.  Hope this helps someone.

maozy99
Contributor

Hi, I would like to know my account number.

Following the step from @radioguy , I don't see the exact section "support articles", but some support sections like "Support for my Add-Ons", "Support for my prepaid service"... but none of these sections has an account number. 

the "Support articles" section showed up in my account now and I can see my account number, just need to wait for some days after the activation.

I have not been able to find my account number.  It appears I need help from a moderator.

Thanks!

Found it in an email when I opened the account.

I have read and searched and I still cannot find my account number!!! I have read all articles old and really old. How to I locate it? Screenshot’s would be great

MJDwhite
Contributor

I finally found mine - but not on the website. I checked my email and found my original service agreement with Lucky. 

Where can I find my lucky mobile account number?  I found answers from questions in 2022 but it doesn't work for now 2024

Thanks.

brandnewcustomer
Contributor

The only way to get your account number is to request it through the live chat. It is not available anywhere else including your emailed service contract when you signed up. I've never seen anything like this before.

SkyCat007
Contributor

It seems that I need moderator to get my account number since I can't use the solution anymore.

Hey there, @SkyCat007.

Welcome to the community and thanks for your post.

We will be reaching out via private message to assist further. Please check your Messages within your profile avatar in the top right corner.

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I am not able to find my Lucky account number. Please help -