Is anyone else having issues with the Lucky Mobile app?

[daemon]

Is anyone able to open the Lucky Mobile My Account app on Android? The app is updated to the latest version but everytime I try to login I get a response saying "Technical difficulties". When will the app be back up and running?

[LuckyMobileAntgio · Accepted solution]

Hey there @daemon , 

Welcome to the Community and thanks for you post. 

To use the Lucky Mobile My Account app, you will need:

1. A smartphone capable of downloading the app.

• Android smartphones with Android 6.0 or higher
• iPhone with iOS 9.0 or higher

1. A valid Lucky Mobile account.

You can try to clear your apps cache and if it doesn't work you can try to delete and re-download the app. 

Let the Community know if you have more questions.

[K77]

I'm having issues getting the app to load up and once it does it lags. I have checked for updates and also my phone is up to date. This happens on both mobile data and wifi. It's so frustrating