How do I find the date of activation for my account?

TANNABERTON
Contributor

How do I find the date of activation for my account?

1 ACCEPTED SOLUTION

Accepted Solutions

LuckyMobileAntgio
Moderator

Hey there @TANNABERTON

Welcome to the Community and thanks for your post. 

  • In the instance that you're looking for your Monthly Recurring charge date, you can locate the information directly in My Account on the Overview and/or My Prepaid Account tabs.
  • In the instance that you would like to know when your account was created, you will need to get in touch with a Lucky Mobile representative.

Let the Community know if you have more questions.

 

 

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LuckyMobileAntgio
Moderator

Hey there @TANNABERTON

Welcome to the Community and thanks for your post. 

  • In the instance that you're looking for your Monthly Recurring charge date, you can locate the information directly in My Account on the Overview and/or My Prepaid Account tabs.
  • In the instance that you would like to know when your account was created, you will need to get in touch with a Lucky Mobile representative.

Let the Community know if you have more questions.

 

 

I want to know when I started/activated the account

I just received a Welcome to Lucky Mobile message saying that my monthly charge date is the 25th. But on my Myaccount it says it's the 29th, the date I started my service a few days ago. Well, which is it?