1 ACCEPTED SOLUTION
Accepted Solutions
Hi there, @Dogbeat. Welcome to the Lucky Mobile Community, and thank you for your post.
Simply topping up your balance will not be enough to bring your data services back up. Normally, that balance will not be used until your next anniversary date, at which point it will be applied to your monthly plan cost and your data usage will be reset.
If you need more data in the middle of your monthly cycle, you'll need to pick up a Service Pass. Check out our support article on Data overage and Service Passes
for more information on how to buy one for your account.
Let us know if you had any further questions.
Hi there, @Dogbeat. Welcome to the Lucky Mobile Community, and thank you for your post.
Simply topping up your balance will not be enough to bring your data services back up. Normally, that balance will not be used until your next anniversary date, at which point it will be applied to your monthly plan cost and your data usage will be reset.
If you need more data in the middle of your monthly cycle, you'll need to pick up a Service Pass. Check out our support article on Data overage and Service Passes for more information on how to buy one for your account.
Let us know if you had any further questions.
