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Resolved! My plan Data Use is not showing

When I check my Data usage , it is only showing my bonus data usage , not my 2.5 G data that is included in my plan . It has only not shown it this monthly term . Anyone have the same problem? 

RDC by • Contributor II
  • 1025 Views
  • 20 replies
  • 7 likes

Getting 3G speeds after upgrading to a 4G plan

Initially was on lucky 50 -3G plan and recently moved to 55 4G plan. After new plan took effect, Im still seeing 3G speeds. I have rebooted the phone, reset the APN and still none of them seem to work. Went outdoors to a very a good coverage and test...

Shivram by • Contributor
  • 1240 Views
  • 19 replies
  • 3 likes

Resolved! Top up during suspension

So I forgot to top my sons phone. It has now been suspended. I tried to top up online I'm blocked. Tried calling *111 on his phone and it wont got thru.  Do I need to go to lucky kiosks or call customers service using my phone (not lucky line) just o...

Momlife by • Contributor
  • 3804 Views
  • 48 replies
  • 8 likes

Resolved! Account Suspended. Payments made.

Hi, my account got suspended so I top up my payment. It says in my bank account that the money was received but on the Lucky Mobile app it says that the payment has failed and I cannot receive call, call people or text. Can I atleast get a refund?!!

Meagan by • Contributor
  • 294 Views
  • 6 replies
  • 4 likes

Resolved! Can’t message android account while in group chat

I have an android friend and I’m trying to make a group chat with him and another iPhone friend but when I make the group chat I can’t send the messages but I can through normal texts, my android friend also can’t make a group chat because I won’t se...

Resolved! Name on call display

When I call a phone that has name and number call display function only my number shows not my name. How can I have both my name and number show when I call?

Vomb by • Contributor II
  • 1126 Views
  • 4 replies
  • 3 likes

Change Name associated to Phone Number

Wondering if it's possible to change the name associated to a phone number.As a test, I created a new account, unlinked my existing phone number from my old account, linked it to the new account and was surprised when my name and credit card informat...