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Resolved! 3G passes that only work on the lucky mobile app

Never connects to any server and times out. In 10 minutes they’re gone and not once have I been on line. I’ve been calling about this for 3 days and been told to turn my cell data off. What’s the point of having it.  I want a refund and I’m going bac...

Happy559 by • Contributor
  • 290 Views
  • 1 replies
  • 0 likes

Resolved! " Activation Incomplete" (Error 103)

Hello,I received a new S10.. I have 1 issue I am hoping you can help with. When I start the phone from a cold start I get a message stating it is trying to seek activation on a mobile network. Then I get a " failure to register "message, Then I get a...

Mossey by • Contributor
  • 483 Views
  • 3 replies
  • 0 likes

Resolved! Best Buy Gift Card the secret code rejected twice

I received a text message that I have been rewarded the 20 gift card that was part of the Best Buy/Lucky Mobile SIM card offer.  I forwarded the message to my email address, clicked on the link to view the Gift Card and entered the "secret code" the...

jm3nd by • Contributor III
  • 683 Views
  • 3 replies
  • 0 likes

Resolved! No Voicemail notifications

I own an iPhone 11 and do not get Voicemail notifications (the red dot) on my display. This is very annoying and I missed a few important voice mails. I could not find a working solution with my phone settings and by searching the Lucky Mobile forums...

Robo4u by • Contributor II
  • 645 Views
  • 1 replies
  • 1 likes

Resolved! I lost the internet after changed my data plan

Hello,I changed my plan 2 days ago, and I already charged for that plan. I got a confirmation e-mail as well.you said "Your monthly charge of 40 was successful. Your next Monthly Charge Date will be Nov 02 2022."Nov, 2nd? Sorry, I can't understand.Fo...

luck1 by • Contributor
  • 313 Views
  • 1 replies
  • 0 likes

Resolved! Remove my credit card details.

I am an OS visitor (been here for 5 months). and am leaving soon.  I have turned of automatic top up.  I want to remove my credit card from Lucky's system.  I plan to return in 7 or 8 months and will probably get a Lucky account again.CheersBarry

BarryK by • Contributor
  • 2091 Views
  • 1 replies
  • 1 likes

Resolved! multiple account?

hii have a business with 30 workers, i want to buy them prepaid lucky sim already activated.i read that i need to open 30 account first with 30 emails to activate that? there must be others way.maybe the gmail trick to ''change'' email will work? did...

mcbain by • Contributor
  • 1645 Views
  • 1 replies
  • 2 likes

Resolved! Changing to data only plan

Hi, I'm using calling plan with data. If I change it to data only plan, can I keep the number? or will the number be gone after I changed? Thank you.

hello123 by • Contributor
  • 544 Views
  • 1 replies
  • 2 likes