Forum Posts

Resolved! Texting to short codes

When I started with Lucky a few months ago, I was told that my plan includes unlimited texting worldwide, but that texting to short codes might involve extra charges. Nobody was able to tell me how to know which ones were OK and which involve extra c...

Combike by Contributor
  • 407 Views
  • 1 replies
  • 1 likes

Resolved! CREDIT ON MY ACCOUNT

I have a credit of 25 on my account. I was going to delete my credit card info for this month so the credit on my account is used to pay my monthly bill. If I do this it says my bonus data will no longer be available. Will it be reinstated after I en...

SAM by Contributor
  • 864 Views
  • 3 replies
  • 1 likes

Resolved! Change phone plan without having a balance.

I was trying to change my phone plan to a different plan before i top up my account for this month’s payment however it wont let me change my account until i add funds to my balance. If i did this it will make me wait a month to get the new plan meth...

Scarce by Contributor
  • 331 Views
  • 1 replies
  • 3 likes

Resolved! Sim activation error

I registered my sim card on Wednesday. Received an email saying it's now active. But can't access mobile network of any sort. I tried all suggestions. None worked, my APN'S all greyed out so I can't edit it. Oh and the app says I've exhausted all dat...

amAze by Contributor
  • 867 Views
  • 5 replies
  • 0 likes

Resolved! I signed up for a black friday promo

Why am I not seeing 30 credit each month? My credit card is charged 50 each month. I signed up for Promo Black Friday that should get 30 credit back monthly so in effect monthly charge is 50-30 credit20. 

LingLing by Contributor
  • 293 Views
  • 1 replies
  • 0 likes