Hi ,
I've faced this issue , how to solved it ?
1 ACCEPTED SOLUTION
Accepted Solutions
Hi there, @mustafa. Welcome to the Lucky Mobile Community, and thanks for your post.
Are you using a device that supports dual SIM? If so, have you tried using the alternate IMEI to the one you're entering currently?
We'd also recommend checking out our page on How to activate and set up an eSIM
to make sure you meet all eligibility conditions and taking the correct steps.
Let us know if you were in further need of assistance. Best wishes.
Hi there, @mustafa. Welcome to the Lucky Mobile Community, and thanks for your post.
Are you using a device that supports dual SIM? If so, have you tried using the alternate IMEI to the one you're entering currently?
We'd also recommend checking out our page on How to activate and set up an eSIM to make sure you meet all eligibility conditions and taking the correct steps.
Let us know if you were in further need of assistance. Best wishes.
