Is the "My Account" part of website down for anyone else?

[Dream888]

Trying to top-up (one hour "Late") - but it says the My Account feature is experiencing an error. Does anyone else see this right now?

Seems odd that the message would be a "technical error" just because I'm one hour late for the top-up. Have others topped-up online on the day they are due? Maybe I'm not even late, actually.

thanks!

[LuckyMobileAntgio · Accepted solution]

Hi @Dream888,

Thanks for your post.

This is definitely odd, this could be a simple glitch and a quick fix for many issues would be to clear your cookies and cache and to try again after. 

We also have a great support page on our website titled Ways to Top-Up that will help you find other ways to top up if you ever face issues with your online profile.

Check that out and let us know if it helped.

[Tony babulall]

How do i pay if your site is always down...i want a free month