Can I pay from outside of Canada?

[mpc]

I'm currently away from Canada and plan on returning, but I'd still like to pay and top up.

[LuckyMobileKris · Accepted solution]

Hi there @mpc.

Welcome to the Community.

You would be able to pay when you like when logging on via a web browser when abroad, but will not be able to do so via the My Account app.

Let us know if you have any further questions.

[mpc]

if I return to Canada after four months, do I need to change my number, or can I continue to pay ...

[LuckyMobileKris · Accepted solution]

After four months without payment, you would need to purchase a new SIM card and be assigned a new phone number.

For more information, check out our support page on managing your balance

— Kris