Is anyone else having issues with the Lucky Mobile app?

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daemon
Contributor

‎05-30-2023 12:12 AM - last edited on ‎06-24-2025 08:36 AM by

Is anyone able to open the Lucky Mobile My Account app on Android? The app is updated to the latest version but everytime I try to login I get a response saying "Technical difficulties". When will the app be back up and running?

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LuckyMobileAntonie
Moderator

‎06-01-2023 03:23 PM

Hey there @daemon , 

Welcome to the Community and thanks for you post. 

To use the Lucky Mobile My Account app, you will need:

  1. A smartphone capable of downloading the app.
  • Android smartphones with Android 6.0 or higher
  • iPhone with iOS 9.0 or higher
  1. A valid Lucky Mobile account.

You can try to clear your apps cache and if it doesn't work you can try to delete and re-download the app. 

Let the Community know if you have more questions.

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LuckyMobileAntonie
Moderator

‎06-01-2023 03:23 PM

Hey there @daemon , 

Welcome to the Community and thanks for you post. 

To use the Lucky Mobile My Account app, you will need:

  1. A smartphone capable of downloading the app.
  • Android smartphones with Android 6.0 or higher
  • iPhone with iOS 9.0 or higher
  1. A valid Lucky Mobile account.

You can try to clear your apps cache and if it doesn't work you can try to delete and re-download the app. 

Let the Community know if you have more questions.