Incoming calls showing as unknown caller.

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Ireallyneedhelp
Contributor

‎10-04-2021 09:05 PM - last edited on ‎10-05-2021 08:24 AM by

Why is All my incoming calls showing as unknown caller?

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LuckyMobileAntonie
Moderator
In response to Jrabb8tt

‎03-16-2026 08:47 AM

Hey there @Jrabb8tt ,

Welcome to the community and thanks for letting us know. 

We would like to have a closer look and help as best as we can. 

To get started, we've sent you a private message with what we need to review your case. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Looking forward to hearing back from you.

 

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Trip
Contributor

‎03-24-2026 02:14 PM

All my calls are showing up A private or unknown, please help. Different phone. Same issue.

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LuckyMobileAntonie
Moderator
In response to Trip

‎03-25-2026 12:40 PM

Hey there @Trip ,

Welcome to the community and thanks for letting us know. 

We would like to have a closer look and help as best as we can. 

To get started, we've sent you a private message with what we need to review your case. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Looking forward to hearing back from you.

 

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ak8976
Contributor
In response to LuckyMobileAntonie

‎04-06-2026 06:34 AM - last edited on ‎04-06-2026 10:21 AM by

Hi, I’m also having the same issue since January 9th when I made my account and I haven’t been able to get help for it and it is kind of an important feature. I keep missing important calls over this.

This issue is insane, especially because the amount of people having it, my plan includes call display yet there is no calls being displayed. I only get No Caller ID ever since i got my account with lucky.

Please help me fix this. 

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LuckyMobileAntonie
Moderator
In response to ak8976

‎04-08-2026 02:46 PM

Hey there @ak8976 ,

Welcome to the community and thanks for letting us know. 

We would like to have a closer look and help as best as we can. 

To get started, we've sent you a private message with what we need to review your case. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Looking forward to hearing back from you.

 

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