Can you instantly add on data to any plan?

MelissaB
Contributor

Is it possible to get instant data added onto any plan? They seem to be set only for "starting next payment period", basically the following month. Maybe I am reading it wrong. 

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Accepted Solutions

LuckyMobileAntonie
Moderator

Hey there @MelissaB

Welcome to the Community and thanks for your post. 

You read it correctly☺, when making changes on your My Account profile, the changes are set to be applied on your anniversary date by default. 

If ever you run out during your cycle, you can simply turn off Wi-Fi and you will receive a text informing you how to add more usage until your Monthly Charge Date. See Service PassesOpens in a new tab or window for more information.

Let the Community know if you have any questions.☺ 

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10 REPLIES 10

LuckyMobileAntonie
Moderator

Hey there @MelissaB

Welcome to the Community and thanks for your post. 

You read it correctly☺, when making changes on your My Account profile, the changes are set to be applied on your anniversary date by default. 

If ever you run out during your cycle, you can simply turn off Wi-Fi and you will receive a text informing you how to add more usage until your Monthly Charge Date. See Service PassesOpens in a new tab or window for more information.

Let the Community know if you have any questions.☺ 

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Huiqinliao
Not applicable

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Boatlife
Contributor
  • Doesnt work for me.. cannot find any way to request the link for a service pass. Yes I ve researched everywhere. Called and have just been sent in circles. I just want to buy more data!! The slow speed is usless for me when I runbout of my included gb on my plan... the updates over the last few years have been one annoyance after another. It was simple before. With many options now theres only 1. And no way to just click or request the link!! NOPE They'll text you the link" follow these 30 steps if you dont get a text"  well over 5 years ive used Lucky  Mobile I USED TO BE A HAPPY CUSTOMER.  Im soo done. Put the option to buy extra back... 1 button bang! Easy fix...
  • Tech cant even help. Dam runaround for hours to get right back to where you started.