Blog Articles

Understanding Google Pixel’s "Take a Message" feature

  What is the Google Pixel "Take a Message" feature? Google Pixel's "Take a Message" feature allows you to read a real-time transcript of a voicemail as the caller is recording it. All audio and tran...

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Activating a new line with eSIM on Lucky Mobile

Activating a new line with eSIM through LuckyMobile.ca What is an eSIM? An eSIM (short for embedded SIM) is a digital SIM built into recent phones that lets you activate a cellular service instantl...

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Transfer or replace your SIM or eSIM

If your phone or SIM have been lost or stolen - and you are no longer in possession of device and SIM, you can replace it with another phone and SIM while keeping the same Lucky Mobile number. In this...

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Three ways to Top-up your Lucky Mobile account

To keep your Lucky Mobile account active, you must Top-Up your account with enough funds to cover your Total Monthly Charge (Plan + Add-Ons) each month.   Automatic Top-Up Options: 1. Monthly with Lo...

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How to buy a Service Pass

What is a Service Pass? Our Service Passes help you manage your spending. Choose a Service Pass to call, text, or use data outside your monthly Plan. If you try to call, text or use data and your act...

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View your payment history

With Lucky Mobile you can view your payment history in two different ways. Note: If you recently made a payment, it might take an hour for the payment to appear in your payment history.   With the Luc...

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Link or unlink a phone number to your My Account profile

If you would like to add additional phone numbers under your Lucky Mobile profile, follow the steps below. Note: You can add up to 6 phone numbers to your My Account profile.   To link a phone number...

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How to change your APN settings

Brought your own phone and having trouble connecting to the internet? If you have a non-Lucky Mobile phone, you may need to update your phone’s Mobile Network Settings. The instructions will be differ...

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Find your PUK code or SIM unlock key

Looking for your PUK code or SIM unlock key?  The Lucky Mobile Community can help with that!   1. Login to your Lucky Mobile MyAccount 2. Under the My Services tab, look for My Phone. Click More about...

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