What is the Google Pixel "Take a Message" feature?
Google Pixel's "Take a Message" feature allows you to read a real-time transcript of a voicemail as the caller is recording it. All audio and tran...
Activating a new line with eSIM through LuckyMobile.ca
What is an eSIM?
An eSIM (short for embedded SIM) is a digital SIM built into recent phones that lets you activate a cellular service instantl...
How to check your account balance:
1. With the Lucky Mobile My account app
The Lucky Mobile My Account app is an easy and convenient way to manage your account 24/7, wherever you are, right on your...
Changing the language of your Lucky Mobile voicemail
Wish to change the language of your Lucky Mobile voicemail from English to French or French to English?
Not a problem. This is an account level...
If your phone or SIM have been lost or stolen - and you are no longer in possession of device and SIM, you can replace it with another phone and SIM while keeping the same Lucky Mobile number.
In this...
To keep your Lucky Mobile account active, you must Top-Up your account with enough funds to cover your Total Monthly Charge (Plan + Add-Ons) each month.
Automatic Top-Up Options:
1. Monthly with Lo...
What is a Service Pass?
Our Service Passes help you manage your spending. Choose a Service Pass to call, text, or use data outside your monthly Plan.
If you try to call, text or use data and your act...
With Lucky Mobile you can view your payment history in two different ways.
Note: If you recently made a payment, it might take an hour for the payment to appear in your payment history.
With the Luc...
If you would like to add additional phone numbers under your Lucky Mobile profile, follow the steps below. Note: You can add up to 6 phone numbers to your My Account profile.
To link a phone number...
Brought your own phone and having trouble connecting to the internet?
If you have a non-Lucky Mobile phone, you may need to update your phone’s Mobile Network Settings.
The instructions will be differ...
Looking for your PUK code or SIM unlock key? The Lucky Mobile Community can help with that!
1. Login to your Lucky Mobile MyAccount
2. Under the My Services tab, look for My Phone. Click More about...